Política de privacidad
This policy covers how we use your personal information. We take your privacy SERIOUSLY and will take all measures to protect your personal information.
At Tintural, we value the trust that our customers, business partners, and employees place in us to appropriately use and protect information shared with us. This policy (the “Privacy Policy”) describes how Tintural collects and uses personal information submitted by when you use or access our Website. By accessing this Website or providing information to Tintural, you agree to the terms contained in this Privacy Policy. Tintural may change or modify this Privacy Policy at any time without requiring to provide you with additional notice other than by posting the updated policy on our Website.
Capitalized terms not defined herein shall have the meaning ascribed to them in the Terms and Conditions of Purchase.
Information collection
Tintural does not collect any personal identifiable information from Customers or individuals that access this site unless they provide it to us knowingly. We only collect information that we need that is related to your order. This includes your:
Frist and Last Name
Billing Address
Shipping Address
Email Address
Credit Card Information
Telephone Number
Company Name (if applicable)
In addition we also collect information on your IP address, browser type, and Refer URL data. We use this data to prevent hacking attempts, help us know what web browsers people are using, and find out where our visitors are coming from so that we can improve our marketing.
You can always follow-up or change your personal information by emailing or calling us
Tintural may contact you via email to notify you of changes to Tintural’s services or special offerings that may be of interest to you. We will retain your information for as long as your account is active, as required to provide you services, or as required by law. We may retain and use your information as necessary to comply with our legal obligations, resolve disputes, and/or enforce our agreements.
Information Usage
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Tintural uses personal identifiable information provided by you for various purposes. This includes to operate, maintain and improve our services, our products, establish an online Tintural account at your request, to process orders made by you (including via our Website), and keep you informed about the status of your order.
Tintural will not share, sell, rent or trade your personal information other than as disclosed within this Privacy Policy. We reserve the right to disclose your personal information as required by law when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or other legal process served on us.
We do not sell or redistribute your information to ANYONE.
CONSENT
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at contact us or mailing us at:
Tintural Inc. 1725 rue Atmec Gatineau, Unit 105, QC J8R 0E7 CANADA
DISCLOSURE
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service
Security POLICIES and Storage
Only your order data billing, shipping, and order contents data is stored on our server. This information is encrypted using a Secure Sockets Layer before it is transmitted over a web server. We do not store your Credit Card data.
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
Cookies and Browser Information
Cookies are pieces of information that reside on your computer and allow us to recognize you on your next visit or store your shopping cart contents. We use them only to track this information.
Here is a list of cookies that we use. We’ve listed them here so you that you can choose if you want to opt-out of cookies or not.
_session_id, unique token, sessional, Allows Shopify to store information about your session (referrer, landing page, etc).
_shopify_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits
_shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer.
cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart.
_secure_session_id, unique token, sessional
storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access.
SHOPIFY
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.
Payment:
If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
For more insight, you may also want to read Shopify’s Terms of Service (https://www.shopify.com/legal/terms) or Privacy Statement (https://www.shopify.com/legal/privacy).
THIRD-PARTY SERVICES
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.
Links
Tintural’s Website may contain links to other websites which are not operated by Tintural, If you visit one of these sites, please be advised that we are not responsible for any policies or practices of the other companies. We suggest that you read their privacy policy if you have any questions or concerns about the other company.
CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
International Transfers
Tintural Inc is located in Canada and, as such, personal information will be collected and stored at our location in Gatineau. Tintural implements measures to ensure that any transferred data remains protected and secured.
Online Advertising
We use Google AdWords Remarketing to help advertise Tintural products and services across the Internet. AdWords Remarketing will display relevant ads tailored to you based on content you have already viewed on our Website by placing a cookie on your device. THIS COOKIE DOES NOT IN ANY WAY IDENTIFY OR GIVE YOU ACCESS TO YOUR DEVICE. The cookie is used to say “this person visiting this page, so show them ads relating to that page.” Google AdWords Remarketing allows us to tailor our marketing to better suit your needs and only display ads that are relevant to you. You may choose to opt out of any or all internet-based advertising by visiting the Network Advertising Initiative (NAI) website.
QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at contact us or mailing us at:
Tintural Inc.
1725 rue Atmec Gatineau, Unit 105, QC J8R 0E7 CANADA